Privacy Policy

PRIVACY POLICY

Updated on 16-08-2025

Nuvelya (“we”, “our” or “us”) is committed to protecting your privacy. This privacy policy explains how your personal information is collected, used, and disclosed by Nuvelya. This privacy policy applies to our website and its associated subdomains (collectively, our “Service”). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

  • Cookie: A small amount of data generated by a website and saved by your web browser. Used to identify your browser, provide analytics, and remember information such as language preference or login information.

  • Company: Nuvelya, Valter Franco Bonafe, Taubaté, SP, Brazil, responsible for your information under this Privacy Policy.

  • Country: Brazil

  • Customer: Any company, organization, or person that signs up to use the Nuvelya Service.

  • Device: Any internet-connected device such as a phone, tablet, or computer.

  • IP Address: A number assigned to every device connected to the internet, often used to identify location.

  • Personnel: Individuals employed by Nuvelya or contracted to perform services.

  • Personal Data: Any information that directly or indirectly allows identification of a natural person.

  • Service: Refers to the services provided by Nuvelya.

  • Third-party service: Advertisers, partners, or others who provide content or services.

  • Website: https://www.nuvelya.com

  • You: A person or entity registered with Nuvelya to use the Services.

What Information Do We Collect?

We collect information from you when you visit our website, register, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. This may include:

  • Name / Username

  • Email addresses

  • Mailing addresses

  • Billing addresses

How Do We Use the Information?

We use the information to:

  • Personalize your experience

  • Improve our website and offerings

  • Improve customer service

  • Process transactions

  • Administer contests, surveys, or promotions

  • Send periodic emails

Third-Party Information & Sharing

  • End Users: Publicly available social media information may be collected.

  • Customers: We may receive information from third parties like fraud detection services.

  • Sharing: Personal and non-personal information may be shared with trusted third-party service providers, affiliates, or in case of business transfer (sale/merger).

Data Security & Retention

  • We implement security measures such as SSL encryption for sensitive information.

  • Information is kept only as long as necessary to provide services and comply with legal obligations.

  • We cannot guarantee absolute security but make reasonable efforts to protect your data.

Cookies

  • Used to enhance performance and functionality.

  • Blocking cookies may prevent full use of the website features.

  • We never store personally identifiable information in cookies.

Children’s Privacy

Children under 13 may only use our website with a parent or guardian.

Governing Law

This Privacy Policy is governed by the laws of Brazil. By using our website, you consent to the jurisdiction of Brazilian courts.

Contact Us

For any questions regarding this Privacy Policy, contact us:

Company Information